RILLA Shield support & scan limitations
RILLA provides risk signals to help you verify invoices before paying. A green result is not proof that a payment is safe, and RILLA does not guarantee fraud detection or reimburse scam losses.
If you have already paid a suspected scam invoice, contact your bank immediately. Keep the invoice, scan report and correspondence for your report.
View recovery stepsSubscription refunds are governed by our refund policy. Contact support about any previously agreed offer.
CONTACT SUPPORT
Report a suspected scam
Share the scan details with support. This report does not start a bank recall or promise a refund; call your bank directly if you have already paid.