We back our scans with skin in the game.
If RILLA gives you a GREEN light through Approve-to-Pay and the invoice still turns out to be a scam, we'll make it right: your next 12 months are free, and our team will work directly with you and your bank to help recover the funds.
No cash bait. No fine-print games. Just a real promise we can keep.
12 months free
If we miss a scam on a green-light invoice paid through Approve-to-Pay, your subscription is refunded and the next 12 months are on us.
Recovery support
We help you file with your bank, AFCA and ReportCyber within hours — banks recover funds far more often when you act fast and the paperwork is tight.
Full incident report
You get a signed forensic report of the scan, the alerts we showed, and the payment path — usable as evidence with your bank and insurer.
What's covered
- • Invoices scanned in RILLA and returned GREEN
- • Paid through Approve-to-Pay within 7 days of the scan
- • Bank-transfer fraud, fake-supplier impersonation, BSB swaps, ABN spoofing
- • Active paid subscription at time of scan and claim
What's not covered
- • Payments made outside Approve-to-Pay
- • Invoices flagged AMBER or RED that you approved anyway
- • Payee, BSB, account or amount changed after the green-light scan
- • Insider fraud, commercial disputes, romance / crypto / investment scams
- • Claims filed more than 14 days after the payment
How to claim
Report within 72 hours
Email claims@rillashield.com.au with the scan ID, invoice and bank evidence.
We verify the green light
We confirm the scan was green, unchanged, and paid via Approve-to-Pay.
Free year + recovery kicks in
Subscription refunded, next 12 months free, recovery team on the case within 24 hours.
Show customers you're RILLA-verified
Drop this badge on your invoice footer, website, or email signature. Builds trust before the payment conversation starts.
<a href="https://rillashield.app/guarantee" target="_blank" rel="noopener">
<img src="https://rillashield.app/badge/rilla-verified.svg" alt="Verified by RILLA Shield" height="56" />
</a>File a guarantee claim
Use this form within 72 hours of discovering a scam on a GREEN-light invoice. We'll start recovery before the paperwork is finished.
The RILLA Shield Promise is a goodwill commitment by RILLA Shield Defence Pty Ltd, not a regulated insurance product, and does not replace your bank's dispute or chargeback rights. One successful claim per account per 12-month period. Applies only to payments completed through the in-app Approve-to-Pay workflow within 7 days of a GREEN scan result, where the payee, BSB, account number and amount were not modified after the scan. We may decline claims where evidence cannot reasonably be produced or where the loss results from insider fraud or a commercial dispute. Full terms: /terms.